Q: HOW DO I TRACK MY ORDER? WHERE IS MY TRACKING NUMBER?
Once your order has shipped, an email with your tracking number is sent to the email address you provided when you placed the order. If you did not receive your tracking number please check your spam filter settings.
Q. DOES GROUND ZERO PRECISION OFFER TOURS OR HAVE A RETAIL STORE / SHOWROOM WHERE I CAN VIEW YOUR PRODUCTS IN PERSON?
A. We do not have a retail store at this time and our current facilities are not open to the public. Ground Zero Precision manufactures many components for DoD, State & Local Governments, etc., the sensitive nature of which cannot allow non-employee access to any of our facilities.
Q. DOES GROUND ZERO PRECISION OFFER CUSTOM GUNSMITH SERVICES?
A. No. We do not provide custom gunsmith services
Q. DOES GROUND ZERO PRECISION DO FFL TRANSFERS?
A. We do not offer FFL transfers for controlled items purchased through our website. Any order containing a lower receiver will need to be shipped to a registered FFL.
Q. HOW OFTEN IS THE GROUND ZERO PRECISION WEBSITE UPDATED?
A. Our website is updated daily and new products are added as we receive them. For the fastest access to stock updates and new product announcements, please sign up for our newsletter at the bottom of this page.
Q. DO YOU GUYS OFFER RAIN CHECKS?
A. Currently we do not offer rain checks on any of our products.
Q. HOW DO I GET NOTIFIED ONCE A CERTAIN ITEM IS IN STOCK?
The best way to get notified when a product is back in stock is to sign-up for our out-of-stock notifications on items you are interested in. Simply add your email address and click 'Subscribe' and an email will be sent to you once the product is back in stock.
You can also sign-up for our newsletter and like us on Facebook. Back in stock announcements are sometimes announced through these channels. You will also receive updates on new product announcements, sales, giveaways and more!
Q. WHAT IS YOUR RECOMMENDED BARREL BREAK-IN PROCEEDURE?
A. Barrel break-in will depend on the type of steel and coatings in the barrel. Generally speaking, QPQ barrels do not need break-in, but those seeking maximum accuracy will want to follow an abbreviated session outlined below.
*Note- Shooters may use any solvent to dissolve and clean copper in the bore so long as it is appropriate to the application and will not mar the finish of the bore. Consult with the manufacturer of the solvent to ensure appropriate appliaction.
All shooting should be in a cold bore. No more than one shot every five seconds.
*Note- To ensure appropriate break-in, these procedures must be the first shots out fo the bore. Ground Zero Precision does not recommend rapid fire immediately upon reciept until after break-in or an extended slow-fire session for accuracy testing.
4150 & 416-R QPQ Barrels
- Shoot once, clean copper out. Repeat this twice.
- Shoot five rounds, clean copper out.
- Shoot ten rounds, clean copper out.
Bare 416-R Barrels
- Shoot once, clean copper out. Repeat five times.
- Shoot five rounds, clean. Repeat twice.
- Shoot ten rounds, clean. Repeat Twice.
Caution: DO NOT use sectional steel cleaning rods like those found in military cleaning kits. Multi-sectional steel rods can damage the bore of bare stainless barrels when used incorrectly.
Q. WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A. We currently accept all major credit cards as well as money orders. If you would like to pay by money order, you will need to place a phone order by calling 903-405-1940. Orders paid by money order will not ship until funds have been received, authenticated and deposited in full.
Q. DO YOU ACCEPT PAYPAL?
A. Due to PayPal's arrogant and discriminatory anti-gun policies we cannot accept PayPal as a form of payment.
Q. DO YOU ACCEPT VISA/MASTERCARD GIFT CARDS?
A. We do not currently accept Visa/Mastercard Gift Cards as form of payment.
Q. DO YOU OFFER MILITARY, VETERAN, LAW ENFORCEMENT OR FIRST-RESPONDER DISCOUNTS?
A. Yes, with proper documentation!
This discount applies only those currently serving as or honorably discharged from police/firefighter/military/field first responders (EMT's, Medics, Field Nurse, etc.) services. Discount applies to reservists, under the same conditions. Discount does not apply to support staff or civilians; only those honorably discharged, sworn, under oath & arms, or uniform.
*Note- We cannot apply discounts retroactively to orders already placed. Please contact us to set up your account prior to placing an order. Also, this discount code is valid for servicemember only. Sharing of credentials or account information is prohibited.
To get the discount:
- Please register an account on our website.
- Send a copy of your credentials (or some reasonable verification of affiliation) to email@example.com. If you use your department/military e-mail to verify, please let us know which e-mail address the account is registered under.
- We will send you an e-mail letting you know the discount has been applied to your account.
- Shop and enjoy! The discount will be available anytime online when you go to your shopping cart.
The discount is good for all products that Ground Zero Precision offers with the exception of those currently marked on sale or on clearance.
Thank you to all for their service!
Q. WHAT TYPE OF VERIFICATION DO I NEED TO SUBMIT TO VERIFY MY MILITARY, VETERAN, LAW ENFORCEMENT OR FIRST-RESPONDER STATUS?
A. You can use many different types of verification. If you are retired military/veteran, the common form is your DD214. For active status military, you can upload any certificate or document showing your branch and full name as an attachment to your Help Desk ticket or simply shoot us an email with the information requested above from your .mil email address. Any personal information you would not like shared can be blacked out, i.e. social security number, ID number etc. Law enforcement and first responders can submit ID card verification.
Q. CAN YOU APPLY MILITARY DISCOUNTS RETROACTIVELY?
A. We cannot apply discounts to orders that have already been placed, but we can change your account to receive the proper discount on future purchases.
Q. WHERE CAN I FIND INFORMATION ON MY STATE'S GUN LAWS?
A. The NRA website has some great tools to research gun laws - https://www.nraila.org/gun-laws.aspx
Q. WHAT CLASSIFIES A GUN AS A SHORT BARRELED RIFLE (SBR)?
A. Information on questions related to SBRs can be found on the ATF Website SBR FAQ Section.